Microsoft have freely distributed a new eBook ' CRM for Dummies: Uncover the Value of CRM' that shares CRM advice and best practice. Mr. Scott has been the lead author for the Microsoft CRM For Dummies series. This book is about Microsoft Dynamics CRM version 4, which we refer to. I Noticed today a free distributed CRM for Dummies eBook available for you to download and read. So I thought I would give this a plug on my.

Microsoft Dynamics Crm For Dummies Ebook

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Customer relationship management, or CRM, is certainly a hot topicin business today. If you have a small or medium-sized business,chances are youre already. Editorial Reviews. From the Back Cover. Personalize Microsoft CRM to work for your business. Find out how to support your sales, marketing, and customer. with common tasks. Microsoft Dynamics CRM Online. Microsoft Dynamics CRM or (on-premises). Page 2. check out our CRM Basics eBook.

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And that, as every business owner knows, is important to improving your bottom line.

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Return to Book Page. David Lee. Scott Weiss.

Customer relationship management, or CRM, is certainly a hot topic in business today. If you have a small or medium-sized business, chances are you're already aware of all it can do for you.

But with so many options and so much to think about, how do you get a CRM system in place with a minimum of hassle? Maintain and manage all your customer informationPersonalize Microsoft CRM to work for your businessSet up CRM to support sales, marketing, and customer serviceUse the Outlook clientManage territories and business unitsCreate and manage activitiesGenerate quotes and invoicesImplement and manage a marketing campaignWork with contracts, and much more "Microsoft Dynamics CRM 4 For Dummies" is packed with information on the latest version, It will help you get a unified view of your customer information and interactions through integrated sales, marketing, and customer service features.

And that, as every business owner knows, is important to improving your bottom line Get A Copy. site Edition. Published first published January 1st More Details Leave a Reply Cancel reply Enter your comment here Fill in your details below or click an icon to log in: Email required Address never made public.

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Mark Miller. Please note that there may be a surcharge if shipping international orders to a remote area. Authored by two leading Microsoft Dynamics implementers, this book systematically explains how the system works, why it works that way, and how you can leverage it to its fullest advantage. For enquiries regarding the delivery of your order, contact Star Track Customer Service on 13 23 45 - and quote the above consignment number. We appreciate your feedback. If you are interested in speaking with one of our CRM experts, please just complete the form or give us a call!

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